This depends on your existing system. Symbiose offers documented APIs to facilitate integration with other solutions. Contact us to evaluate the specific compatibility of your systems.

This depends on your current system specifications. An initial analysis is necessary to identify any required adaptations or specific developments.

Symbiose integrates with other software via REST APIs, a widely adopted data exchange standard. The API documentation is provided in OpenAPI format (.yml files) and can be explored through Swagger, a user-friendly visual interface simplifying integration. This detailed documentation ensures reliable and efficient connections.

Yes, transferring existing data to Symbiose is possible. However, the ease of this process depends on the structure and format of your current data. We offer support, including data analysis and integration, to ensure a smooth migration.

Yes, Symbiose allows progressive migration. You can start with specific modules while maintaining your current systems, minimizing disruptions during the transition.

Symbiose offers a subscription-based pricing model (monthly or annual), adjustable based on the number of licenses, selected modules, and company size. Groups can benefit from cumulative pricing for multiple entities.

Yes, both monthly and annual payment options are available.

The standard subscription includes access to the Symbiose platform through a basic subscription (viewing) and licenses for writing functionalities within selected modules. This version operates on Windows, web, and mobile platforms.

Yes, Symbiose offers three packages:

• Standard: Basic functionalities for essential needs.

• Comfort: Advanced options for optimized management.

• Advanced: High-end features for complex requirements.

License fees are calculated per user and per module. A user requiring multiple modules will need a license for each. If authorized by the system administrator, users can view all subscribed modules without additional cost.

Yes, recurring fees include:

• Access to the Symbiose platform.

• User licenses for activated modules.

• Ongoing support and software updates.

Yes, we offer sizing, configuration, and training services.

A brief downtime is possible, typically scheduled over a weekend to minimize operational impact. This varies based on the company’s infrastructure.

Implementation duration depends on company size, selected modules, and data volume. Small businesses may take a few days, while complex installations can take months.

Each module requires at least one advanced configuration license. Subscriptions include a minimum of two licenses: one for advanced configuration and at least one for module users.

Symbiose supports both cloud-based and on-premise setups. At minimum, a stable internet connection and a local terminal (e.g., PC, Mac, or tablet) are required.

Yes, Symbiose is compatible with standard devices and supports Windows, web, and mobile platforms.

No, a dedicated server is not required for public cloud or local use. For private cloud deployments, internal infrastructure will be needed.

Yes, Symbiose supports cloud-based, hybrid, and on-premise architectures, offering flexibility for real-time management.

Data storage depends on your chosen deployment:

• Local: On client servers.

• Private Cloud: Agreed-upon locations.

• Public Cloud: Secure environments managed by Synerglass-Soft.

In case of interruptions, data remain secure and accessible once connectivity is restored.

We provide comprehensive training, including access to an online Learning Management System (LMS) containing all necessary training resources and tracking tools.

Yes, continuous support complements the LMS for additional assistance post-training.

Symbiose’s modular design adapts to your evolving needs. Additional modules and features can be integrated as your business expands.

Yes, modules can be added, removed, or modified anytime to meet changing requirements.

Yes, users can access multiple modules, with a license required for each module.

Symbiose offers modules such as:

• Admin (including order, invoice, and logistics)

• Order management

• Optimization

• Planning & production management

• Production follow-up

• Purchasing

• Stock management

These modules are interconnected and can be purchased individually, bundled, or as the whole Symbiose suite. 

Yes, Symbiose enhances production and stock management by providing accurate, real-time insights, enabling better planning and resource allocation.

Yes, subscribing to the full suite ensures complete traceability from order intake to final delivery.